Privacy Policy

Last updated: September 2026

This policy outlines how Eventzone handles personal information across our event management and ticketing platform.

1. Overview & Scope

Eventzone (“we”, “our”, or “platform”) provides software for organizing conferences, summits, and exhibitions. This Privacy Policy explains what personal data we collect from organizers, delegates, attendees, speakers, and exhibitors, and how that information is utilized and secured.

2. Information We Collect

We collect information strictly necessary to provide event management and ticketing services:

  • Account Credentials: Name, email address, password hashes, and company affiliation when registering as an organizer or attendee.
  • Event Registration Data: Pass selections, custom questionnaire responses, dietary preferences, and check-in status.
  • Payment Information: Transaction identifiers and payment status processed securely through authorized gateway partners (such as Chargily). Eventzone does not store complete credit card or banking numbers.
  • Technical Logs: IP address, device browser type, and access timestamps required for system security, fraud prevention, and session management.

3. How We Use Your Data

Personal information is used solely for the following legitimate purposes:

  • Issuing digital QR passes, tickets, and official attendee credentials.
  • Enabling organizers to manage door check-ins, floor plans, and session capacities.
  • Delivering critical transactional communications (pass confirmations, schedule changes, receipts).
  • Ensuring platform integrity, preventing bot abuse, and diagnosing operational errors.

4. Data Sharing & Third Parties

We do not sell, rent, or trade personal data to third parties or marketing brokers. Data is shared exclusively with:

  • Event Organizers: Organizers receive registration and pass details for attendees who voluntarily register for their specific events.
  • Infrastructure Providers: Encrypted hosting and database providers (Supabase, Cloudflare) operating under strict data processing agreements.
  • Legal Compliance: When required by binding legal process, court orders, or applicable regulations.

5. Data Retention & Protection

Data is encrypted in transit using TLS 1.3 and at rest using industry-standard AES-256 encryption. We retain personal data only as long as necessary to fulfill event management services and comply with statutory accounting requirements.

6. Your Rights

Depending on your location, you have rights to access, review, rectify, or request deletion of your personal data. To exercise these rights, please contact your event organizer or reach out to our team at privacy@eventzone.pro.

7. Contact Us

If you have questions regarding this Privacy Policy, contact us at:

Eventzone Data Privacy Team
Email: privacy@eventzone.pro
Website: eventzone.pro

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